Upgrade adds 50 reports, 15 new supported devices and added Snort® management.
BOCA RATON, Fla. (December 23, 2006) -- CrossTec Corporation has released version 3.6 of Activeworx Security Center, its security information and event management (SIEM) software solution. The new version includes over 50 new reports and report templates, support for ten additional devices, enhanced windows event log collection and time zone normalization for better enterprise-wide log management. The upgrade builds upon the Activeworx foundation of providing simple ways to comply with federal regulations; analyze and share real-time security data; and efficiently manage and protect networks.
When events are collected by Activeworx, the time zone is now adjusted to GMT. This allows all internal processing within the manager - including the Activeworx Correlation Engine - to base the event on a normalized, common time zone. When events are later stored, they are converted back to the time zone that is assigned to that database. For example, if an asset exists in California and an asset in New York, the user can collect events using the same collector and store events in a common time zone format for later viewing.
A popular feature in Activeworx is its extensive collection of useful compliance reports. The product includes over 200 reports for GLBA, Sarbanes-Oxley, HIPAA and PCI. The new version adds another 50 new reports along with new report templates. These new reports display information such as virus information, Systems that have been updated, User accounts locked out, and much more.
Activeworx v3.6 has added 15 new devices to its already extensive list of supported security tools. Included in the new version is support for Harris Stat, McAfee Virus and ePolicy Orchestrator and Windows Vista.
The Activeworx Windows event log collector has also been expanded to display the current status for each Windows host. It also has the ability to test WMI connectivity from within the Activeworx Desktop and quickly change between the different methods of connectivity. The event log collector has also been enhanced to better handle server connectivity and pull events that could have been possibly lost during a connectivity issue.
Activeworx v3.6 now integrates with the third party add-on product IDS Policy Manager v2. IDS Policy Manager has been the standard in managing Snort® policies on Windows since its release 6 years ago. The integration between these two products provides users with a fully integrated Snort® event management and policy management solution.
An Activeworx investment begins at $3,000. It was initially released in 2004 by Activeworx, Inc. and is distributed, marketed and supported worldwide by CrossTec Corporation.
About CrossTecCrossTec Corporation, founded in 1996, specializes in providing cost-effective, high quality, management software solutions for IT Security, Help Desks and Educational Technology. Based in Boca Raton, Fla., CrossTec and its certified partners, provide personalized consulting and support to corporations, organizations, government agencies and educational institutions. CrossTec offers no-charge, toll-free, pre- and post-sale technical support, offering one-on-one, professional assistance from certified technical engineers.
About ActiveworxActiveworx has been a provider of security tools since 1999. Since then, its tools have been downloaded more then 100,000 times. Activeworx understands the risk that is involved in doing business on the Internet. We are continuously working to solve the problem that many of us have -- multiple security products in stand-alone environments. Activeworx's goal is to converge these security technologies into a common easy to view interface that will help our customers perform better analysis of its threats, weaknesses and overall security posture.
Please visit http://www.crosstecsecurity.com for more information, a free evaluation copy, white papers, and support.
Saturday, December 23, 2006
Friday, December 15, 2006
New CrossTec Remote Control v10 Provides added CE Features
With v10 of CrossTec Remote Control CrossTec has raised the Bar for the support of CE and Pocket PC mobile devices. CrossTec Remote v10 now provides full Remote Control capabilities for Windows CE, Pocket PC and Windows Mobile devices over traditional IP or HTTP transports. The latest mobile platform support provides a wealth of new uses for the corporate IT department including:
> The ability to connect back to an office system from your PDA to perform an update or restart.
> Allows remote workers to access information directly from office systems while on the road. ·
> Provides a seamless way of managing Pocket PC, CE and Windows Mobile devices in the field from a central and secure location.
> Delivers remote updates, changes or documents to smart phones.
> Provides centralized remote support for POS, Stock or inventory gathering devices.
CrossTec Remote Control v10 has added the following key features for Mobile, CE and Pocket PC support:
> Power Management - remote reboot or power off WIN CE and Pocket PC devices.
> Gather a hardware and software Inventory summary from any WIN CE or Pocket PC devices
> Process Control - Remotely execute or terminate a process on a remote device.
> Battery Level – See the available battery life on devices from the Thumbnail view
> Remote Wi-Fi signal strength indicator
> Generate automatic help requests when a CE device is docked in its ActiveSync cradle
> Works seamlessly over Wireless, GSM, GPRS and 3G connections.
> CrossTec Remote v10 now features multiple communications gateways (included as standard) that allow for all remote devices to securely connect to a common location, and subsequently be available for remote support, regardless of location, dynamic address or network firewalls. The CrossTec Gateway also includes redundancy support so two gateways can communicate and manage remote device availability in parallel to guarantee that connectivity is always possible.
For more information of CrossTec Remote Control v10 please visit: http://www.crossteccorp.com/remotecontrol/newcrosstecremotev10.html
> The ability to connect back to an office system from your PDA to perform an update or restart.
> Allows remote workers to access information directly from office systems while on the road. ·
> Provides a seamless way of managing Pocket PC, CE and Windows Mobile devices in the field from a central and secure location.
> Delivers remote updates, changes or documents to smart phones.
> Provides centralized remote support for POS, Stock or inventory gathering devices.
CrossTec Remote Control v10 has added the following key features for Mobile, CE and Pocket PC support:
> Power Management - remote reboot or power off WIN CE and Pocket PC devices.
> Gather a hardware and software Inventory summary from any WIN CE or Pocket PC devices
> Process Control - Remotely execute or terminate a process on a remote device.
> Battery Level – See the available battery life on devices from the Thumbnail view
> Remote Wi-Fi signal strength indicator
> Generate automatic help requests when a CE device is docked in its ActiveSync cradle
> Works seamlessly over Wireless, GSM, GPRS and 3G connections.
> CrossTec Remote v10 now features multiple communications gateways (included as standard) that allow for all remote devices to securely connect to a common location, and subsequently be available for remote support, regardless of location, dynamic address or network firewalls. The CrossTec Gateway also includes redundancy support so two gateways can communicate and manage remote device availability in parallel to guarantee that connectivity is always possible.
For more information of CrossTec Remote Control v10 please visit: http://www.crossteccorp.com/remotecontrol/newcrosstecremotev10.html
Thursday, December 14, 2006
CrossTec Remote Control v10 adds Vista Support
CrossTec Corporation has released version 10 of its CrossTec Remote Control™ software. The upgrade, which boasts beta compatibility with the upcoming Windows™ Vista platform, contains key enhancements for connecting to users over the Internet, added security and new options for managing user lists and information. Besides support for Windows™ Vista, CrossTec Remote v10 has added features for Linux, Mac and CE platforms.
Key new and enhanced features:
> New User Interface - CrossTec Remote Control v10, features a new "Vista" style interface
> New Auto Group list views - Client lists can be automatically sorted and grouped by a range of criteria
> Enhanced Thumbnails - Monitor mode thumbnails now offer greater clarity
> New Group Hierarchy - Allows all known clients to be organized and structured into a single tree view.
> Enhanced Show mode - Operator can Show their entire screen, a selected Monitor or selected application
> Enhanced Chat - Version 10 now supports dynamic hyperlinks within chat sessions.
> File Transfer - Faster file transfers and now it supports files over 4Gb.
> Remote Update - Existing CrossTec Operator to remotely update connected clients to the latest version
> Windows Vista - CrossTec Remote v10 now offers support for Windows Vista.
Connectivity / Gateway:
> Gateway Redundancy - Allows the client and controls to specify a secondary gateway as an option.
> New Gateway Access Control - The gateway administrator can restrict remote control access to specified users for added security.
> CMPI Override - Override CMPI interval at client.
> Support for multiple/specific IP interfaces to listen on - The administrator can now specify a list of IP address/ports that the gateway will listen for connections from clients and control for added security.
> Enhanced logging of gateway connections.
> Enhanced Audio - Audio performance over http gateway connections has been improved.
> CrossTec Remote Control v10 has added new features for CE, Mac and Linux
For More information on CrossTec Remote v10 visit: http://www.crossteccorp.com/remotecontrol/newcrosstecremotev10.html
Key new and enhanced features:
> New User Interface - CrossTec Remote Control v10, features a new "Vista" style interface
> New Auto Group list views - Client lists can be automatically sorted and grouped by a range of criteria
> Enhanced Thumbnails - Monitor mode thumbnails now offer greater clarity
> New Group Hierarchy - Allows all known clients to be organized and structured into a single tree view.
> Enhanced Show mode - Operator can Show their entire screen, a selected Monitor or selected application
> Enhanced Chat - Version 10 now supports dynamic hyperlinks within chat sessions.
> File Transfer - Faster file transfers and now it supports files over 4Gb.
> Remote Update - Existing CrossTec Operator to remotely update connected clients to the latest version
> Windows Vista - CrossTec Remote v10 now offers support for Windows Vista.
Connectivity / Gateway:
> Gateway Redundancy - Allows the client and controls to specify a secondary gateway as an option.
> New Gateway Access Control - The gateway administrator can restrict remote control access to specified users for added security.
> CMPI Override - Override CMPI interval at client.
> Support for multiple/specific IP interfaces to listen on - The administrator can now specify a list of IP address/ports that the gateway will listen for connections from clients and control for added security.
> Enhanced logging of gateway connections.
> Enhanced Audio - Audio performance over http gateway connections has been improved.
> CrossTec Remote Control v10 has added new features for CE, Mac and Linux
For More information on CrossTec Remote v10 visit: http://www.crossteccorp.com/remotecontrol/newcrosstecremotev10.html
Tuesday, November 21, 2006
CrossTec Releases New On-Demand Remote Support Tool
CrossTec Corporation has released ResQRemote, a user interaction solution based on a web text chat utility that any organization can add to their Web site. If an end user needs additional assistance, ResQRemote provides optional on-demand remote control and the ability to push out real-time screen demos for training and pre-sales presentations. ResQRemote also provides operator scripts, exit surveys for feedback, hardware and software inventory reports, a management console and more.
ResQRemote’s chat tool includes an easy-to-install Web chat button which lets visitors see if operators are available to answer questions. Organizations can set up various departments to accept text inquiries such as tech support, sales or shipping. The solution also enables one operator or department to pass off a text session to another staff member.
“By adding the ResQRemote chat button to a site, organizations can reduce shopping cart abandonment by quickly answering sales questions. This helps increase customer satisfaction by engaging them in live support discussions,” said David Richards, president of CrossTec.
From the chat window an operator can easily send the user a link which enables them to download a temporary, self-extracting file which will provide a one-time remote control session. A technician can then monitor the user’s screen or take full control of their keyboard and mouse to fix problems as if they were seated at the remote PC. ResQRemote does not require software installation or firewall configuration on the end user’s side. Besides remote control, ResQRemote also permits the technician to transfer files and instantly inventory and see what hardware and software is installed the remote PC.
ResQRemote Benefits:
> One-click sessions. No installation or firewall configuration required.
> Provides IT support and demos remotely from home or the office
> Saves unnecessary travel costs
> Achieves higher employee productivity and customer satisfaction
> Chat-to-assist lets users IM you questions first and then be converted to a live remote control session
> Provides best practices for protecting customer privacy and security
> Inventory hardware and software to see beneath the hood of users PC and problems
> Transfer files to users for faster updates and to provide better information
> Sales teams can demonstrate live presentations, screens and web pages to users
> Operator scripts let you provide sales and support teams with custom answers
> Optional Exit surveys give you immediate feedback from users
For a list of ResQRemote features, or to use the chat button to contact CrossTec please visit: http://www.crossteccorp.com/resqremote/remote-support.html
ResQRemote’s chat tool includes an easy-to-install Web chat button which lets visitors see if operators are available to answer questions. Organizations can set up various departments to accept text inquiries such as tech support, sales or shipping. The solution also enables one operator or department to pass off a text session to another staff member.
“By adding the ResQRemote chat button to a site, organizations can reduce shopping cart abandonment by quickly answering sales questions. This helps increase customer satisfaction by engaging them in live support discussions,” said David Richards, president of CrossTec.
From the chat window an operator can easily send the user a link which enables them to download a temporary, self-extracting file which will provide a one-time remote control session. A technician can then monitor the user’s screen or take full control of their keyboard and mouse to fix problems as if they were seated at the remote PC. ResQRemote does not require software installation or firewall configuration on the end user’s side. Besides remote control, ResQRemote also permits the technician to transfer files and instantly inventory and see what hardware and software is installed the remote PC.
ResQRemote Benefits:
> One-click sessions. No installation or firewall configuration required.
> Provides IT support and demos remotely from home or the office
> Saves unnecessary travel costs
> Achieves higher employee productivity and customer satisfaction
> Chat-to-assist lets users IM you questions first and then be converted to a live remote control session
> Provides best practices for protecting customer privacy and security
> Inventory hardware and software to see beneath the hood of users PC and problems
> Transfer files to users for faster updates and to provide better information
> Sales teams can demonstrate live presentations, screens and web pages to users
> Operator scripts let you provide sales and support teams with custom answers
> Optional Exit surveys give you immediate feedback from users
For a list of ResQRemote features, or to use the chat button to contact CrossTec please visit: http://www.crossteccorp.com/resqremote/remote-support.html
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