Activeworx wins Info Security Products Guide "Global Excellence in Event Management" Award

Popular Security Event & Log Management Solution Gains the Highest Trust of Customers Worldwide

Info Security Products Guide, a Silicon Valley Communications publication and the world’s leading publication on security-related products and technologies has named Activeworx Security Center, the winner of the 2007 “Global Excellence in Event Management Customer Trust Award”. This customer trust honor is the greatest endorsement to the fact that Activeworx is ahead of the curve when it comes to the best-of-the-best products that can provide the highest security in Security Information and Event Management. More than 18,000 end-users and prospective customers worldwide were invited to vote for the products that they trust the most when it comes to protecting their digital resources.

For a complete list of winners: http://www.infosecurityproductsguide.com/products/index.html

Schools: Eliminate Porn & Proxy Servers - One White List at a Time

Schools today have numerous tools at their disposal to help protect children from the perils of the Internet. Acceptable Use Policies, web filters, URL monitors and even private intranets are all intended to block the bad, while enabling our children to find the best on the web. Nevertheless, as hard as schools try to protect kids, students intentionally, or unintentionally, continue to find inappropriate or time wasting material. To circumvent the protection measures mandated by the government, some students have turned to Anonymous Proxy servers, which allow them to surf any web site without detection. One new weapon in the battle is White Listing, which blocks all web sites except those that teachers want students to access. White Listing is showing success at the classroom level by not only protecting students from inappropriate web use, but it is also increasing available time on task and saving schools valuable bandwidth.

Read the White Paper:
http://www.crossteccorp.com/schoolvue/resources/whitepaper-white-lists-proxy-servers.pdf

Activeworx for Service Desks - Does your Desk Monitor Security?

According to a recent survey, nearly 40 percent of service desk managers reported an increase in security-related helpdesk calls. Many service desks are now responsible for monitoring security events and traffic. IT operation teams, including network administrators, security, and service desk groups, are working more closely together. These teams are quickly finding out that using security information and event tracking software such as Activeworx Security Center can help multiple IT functions.

Read More about ASC for Service Desks:
http://www.crossteccorp.com/activeworx/ASC4Service.pdf

New Richmond SupportDesk 6.6 Adds Features & Enhancements

New Version Features Change Management and Customer Satisfaction Surveys CrossTec Corporation is pleased to announce the release of Richmond SupportDesk v 6.6. The release is a significant new version of its popular IT Service Management (ITSM) solution which adds many new features including Change Management, Customer Satisfaction Surveys, Active DirectoryT Quick Setup, and additional resolution codes. A Time Zone feature has also been added which defines the time zone where the SupportDesk server or Service Desk is located.

For a list of new and enhanced features click:
http://www.crossteccorp.com/supportdesk/supportdesk65.html

For more information on Richmond SupportDesk click:
http://www.crossteccorp.com/supportdesk/index.html