New Version Features Change Management and Customer Satisfaction Surveys CrossTec Corporation is pleased to announce the release of Richmond SupportDesk v 6.6. The release is a significant new version of its popular IT Service Management (ITSM) solution which adds many new features including Change Management, Customer Satisfaction Surveys, Active DirectoryT Quick Setup, and additional resolution codes. A Time Zone feature has also been added which defines the time zone where the SupportDesk server or Service Desk is located.
For a list of new and enhanced features click:
http://www.crossteccorp.com/supportdesk/supportdesk65.html
For more information on Richmond SupportDesk click:
http://www.crossteccorp.com/supportdesk/index.html
Who's Who
- CrossTec
- Edited by Jeff Richards With contributions from: Jeff Dell, Jeff Bowser, Brooke Greenwald, Don Vander Wall, Michael Chatzillias, and other CrossTec people, friends and partners around the world.