CrossTec Activeworx Article in eWeek

There is a nice feature on Activeworx Enterprise in eWeek today. It's written by Brian Prince - a great writer who really knows his security. You can check it out HERE.

Activeworx Nominated for Best Event Management Solution by SC Magazine

CrossTec Activeworx has been nominated by SC Magazine for the Best Event Management Software. Of course Activeworx Enterprise IS the best Event Management Software product , so please "get out the vote" and help us win this award!

The link to vote is here: SC Mag Award Vote

Vote early. Vote often. Grandparents can vote. Grandchildren can vote. Babies can vote... well you get the idea. Actually SC Mag requires you to be in the industry, and every vote is appreciated.

IDS Policy Manager v2.2 BETA Now Available

IDS Policy Manager v2.2 BETA is now available for download and testing. IDS Policy Manager is completely FREE enterprise Snort rule management solution.

New Feature highlights:

o. Initial Support for Snort v2.8.

o. New enhanced search functionality to search for virtually any rule detail across all your policies.

o. New Raw rule editor to edit the snort rule in it’s original format.

o. New usability enhancements.

For more information and to download IDS Policy Manager, please visit: www.activeworx.org

CrossTec Announces Activeworx Enterprise 4.1 With Advanced Usability of Historical Data

Activeworx Enterprise 4.1 Offers Comprehensive Integration Between Long Term Data Retention and The Urgency Of Real-Time Security Information and Event Management

October 23, 2007, Boca Raton, Florida, For Immediate Release. CrossTec Corporation announced today the release of Activeworx Enterprise 4.1, including the security industry’s most complete combination of historical data logging capabilities and real-time data intelligence available in one modular, scalable, software solution. Activeworx Enterprise 4.1 incorporates full log management capabilities; capturing every network event for fast, secure write-to-media, while leveraging Activeworx Security Center’s complete, award-winning, Security Information and Event Management (SIEM) tools. The powerful integration of these tools enables companies to have both real-time SIEM and real-time forensic capabilities never seen before in the market; Activeworx 4.1 also reinforces an organizations rock solid proof of compliance.

“We are very excited to bring Activeworx 4.1 to the market. This type of easy access to your current and historical data is the type of product security administrators have been dreaming of,” said Jeff Richards, VP of Sales for Activeworx brands. “We live and work in a time where it is both costly and nearly impossible to track real exposure in a security breach situation, without having historical data at a moment’s notice. Organizations must have the tools in their enterprise to maintain the security of their customers, and to avoid both the regulatory and financial ramifications of non-compliance. CrossTec’s security products begin from our core belief that the full utilization of historical and real-time data working in unison is mission critical to maintaining an effective security and compliance posture.”

Sandra Palumbo, Program Manager and Senior Analyst of the Yankee Group agrees, "Today's organizations are looking for cost-effective solutions which can do more, enable higher levels of security and log management capabilities, and enhance organizational understanding of what is happening in the network enterprise.”

“With Activeworx 4.1, IT and Security Administrators gain direct visibility into system, network, and application health, while maintaining the comfort brought by real-time alerting and comprehensive reporting,” said Richards. “CrossTec and our team of engineers are focused on creating high value solutions that simplify log management, enhance incident response, and help ensure regulatory compliance. With Activeworx Enterprise 4.1, we feel we have achieved our goal of forging log management and SIEM into a unified tool in the fight for enterprise and data security.”

CrossTec IDS Policy Manager gets Book Mention

CrossTec's popular Activeworx IDS Policy Manager, in use all over the world with over 100,000 downloads, received a mention in a new book by authors Brian Caswell, Andrew Baker, and Jay Beale, titled Snort - IDS and IPS Toolkit. Although we haven't read the book, you can can catch representations and usage scenarios in the policy management section of the book (chapter 10).

For more information on IDS Policy Manager visit us here - or to take a look at the book itself check it out here.

CrossTec VP of Development to Speak at ISSA South Florida

Jeff Dell, VP of Development for CrossTec Corporation, will be speaking at the 4th annual South Florida ISSA Conference on November 7th. Jeff's topic will be Security Information management vs. Log Management - focusing on the "build" versus "buy" question when solving compliance and security issues.

The conference, held at the Signature Grand in Ft. Lauderdale Florida, will offer breakout session covering 10 burning compliance issues, as well as a highly anticipated key note address from Brenda Oldfield from the National Cyber Security Division of the Department of Homeland

CrossTec joins partner Terremark, among other participating security companies as Gold sponsors of the event.

For more information on the event you can visit the South Florida chapter of ISSA at www.sfissa.org.

Richmond Drives Customer Service with New SupportDesk

Richmond Systems, the leading provider of integrated Service Desk solutions, announced today the latest release of Richmond SupportDesk v6.5, a significant new version of its highly popular IT Service Management (ITSM) solution.

ITSM solutions are increasing in prominence, as Eric Wright, Managing Director of Richmond Systems comments; “The Service Desk is becoming increasingly important to organizations that are looking to improve their customer service by providing efficient Service Support and delivering real customer satisfaction.”

SupportDesk v6.5 offers many new features including Change Management and Customer Satisfaction Surveys. New Change Management allows change processes to be properly and efficiently controlled. Change requests can be raised against any assets, incidents or problems and users can approve changes through voting. Comprehensive notification and reporting keeps everyone in the loop and because Change Management is an integral component of Richmond SupportDesk, there are no additional licensing requirements. A new Customer Satisfaction Survey feature provides configurable questionnaires that can be sent to individuals or groups of end-users to gather feedback about their support experience. Service Desk managers now have access to essential information about the quality of service being provided. Thanks to feedback from Richmond’s enthusiastic customer base, there are numerous enhancements throughout the product to improve system usability and administration.

Many other brand new features have been added to the v6.5 release, including an Active Directory™ quick setup, a time zone feature to define the time zone where the SupportDesk server or Service Desk is located, resolution codes that allow easy statistical analysis about how incidents are resolved, and sign-on capabilities including "reserved sign-on" that allows licenses to be allocated by named and un-named users.

Eric Wright continues; “Building on the success of previous Richmond SupportDesk releases, version 6.5 demonstrates our commitment to protecting our customer’s investment in SupportDesk by providing enhanced functionality and ideally places Richmond Systems for the continued growth in uptake of ITIL and Best Practice ITSM.”

Richmond Systems is a leading provider of Service Desk and IT Management solutions that enable organizations to deliver fast, effective and high quality service and support. Founded in 1984, Richmond became a leading supplier of remote support solutions and in 1995 introduced Richmond SupportDesk, one of the first Windows™ based help desks. Key benefits of SupportDesk are its ease of use, live reporting and the speed in which it integrates in real time with complementary business applications. Throughout its history Richmond Systems has remained focused on listening to Customers, developing products that exceed expectations and delivering excellent service and support. For further information about our products and solutions, including free trial copies and remote demonstrations, please visit our website www.richmondsys.com or call us on 01428 641616. For information in North America, please visit CrossTec Corporation at www.crosstecsoftware.com or call toll free 800-675-0729.

CrossTec Expands to Eastern and Southern Europe

CrossTec Corporation Announces Global Partnership With Akeydor, Limited
Former Key Danware Manager Founds Company, Will Carry CrossTec Products Exclusively


October 15, 2007, Boca Raton, Florida, For Immediate Release. CrossTec Corporation and Akeydor, Limited announced today that it has formed a global partnership to bring the CrossTec family of products to several worldwide markets including Greece, Italy, and parts of the Middle East, Asia, and Eastern Europe.

Akeydor Limited, located in Athens, Greece, was founded by CEO Michael Chatzilias, who will oversee day to day operations. As a former key manager for Danware Data A/S, Chatzilias has spent his career building successful channels and generating sales in the United States, Europe, Middle East, and Latin America. The ownership group also includes former VP Sales and Marketing and co-founder of Danware, Soren Peter Andersen. Andersen brings years of experience building successful distribution networks, in over 80 countries around the world, to the organization.

“Akeydor is very pleased to partner with CrossTec,” said Chatzilias. “After extensive research, we concluded that CrossTec had the right mix of established technologies and cutting edge products that offered the best value proposition for our partners and customers.”

CrossTec products include: Activeworx Enterprise, the security industry’s most advanced Security Information and Log Management solution; CrossTec SchoolVue, the newest generation of classroom management software; CrossTec Secure, protecting student PC’s from unwanted or malicious changes; CrossTec EMS, a network level asset management system with powerful hardware and software inventory capabilities, software distribution, and application and internet metering; CrossTec Remote Control for remote support, monitoring, and interactive training; and CrossTec ResQRemote for instant, server based remote support.

“We are extremely excited to be working with Akeydor, Limited to bring our products to their customers and partners,” said David Richards, CEO of CrossTec. “Our goal has always been to work with first class partners who not only understand our markets, but also how our products fit into the corporate schema. Akeydor more than fills the bill.”

For more info visit us at www.crossteccorp.com or www.akeydor.com