CrossTec Corporation Releases ResQDesk, Help Desk Software

Web Based Help Desk Solution

BOCA RATON, Fla. (May 19, 2006) – CrossTec Corporation announced today the release of CrossTec ResQDesk™ help desk software. CrossTec ResQDesk is a powerful web based service desk solution aimed at minimizing the amount of system downtime while providing effective support for all users of IT assets. With ResQDesk, a help desk can be consolidated into one location while still generating detailed recording and tracking of enterprise-wide support requests. CrossTec ResQDesk fully integrates with the CrossTec asset management tools.

“Our customers have come to us asking for a help desk product that is fully integrated with the CrossTec line of software. ResQDesk is just that. It can operate as a stand-alone module, or in conjunction with CrossTec EMS and CrossTec Remote Control,” says Turner Dean, VP Sales of CrossTec Corporation. He goes on to say, “ResQDesk is a simple and efficient web-based way to track incidents and assets across the corporate network. Then by utilizing either of our remote control tools, help desk specialists can instantly lend assistance to troubled users or to update assets. Key to ResQDesk’s appeal is its elegant simplicity and inherent ease of use, making it attractive for immediate implementation by any organization.”

Pricing for ResQDesk help desk software starts at $1,800.00 for three concurrent specialist licenses, thus making ResQDesk affordable for any size organization. ResQDesk can be evaluated at no cost for 30 days and CrossTec’s renowned free technical assistance can have ResQDesk up and running and fully-functional in any enterprise with minimal time and effort.

For more information on CrossTec ResQDesk, refer to CrossTec Corporation’s web-site, www.CrossTecSoftware.com, or call 800-675-0729.